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  • Constantin Baranga
    commented 2020-06-29 08:25:19 +0100
    I’m constantin Baranga
  • Constantin Baranga
    commented 2020-06-29 08:23:24 +0100
    Hi , I have problems with my rent and I don’t know what can I do, please I need help, thank you.
  • Louise Clarke
    commented 2020-06-18 12:11:04 +0100
    PLEASE DELETE MY ACCOUNT IMMEDIATELY TENANTS UNION UK TAHNK YOU
  • Sophia Ereminowicz
    commented 2020-06-18 10:25:29 +0100
    I am having major issues with my Estate Agents Frank Innes who after I was furloughed and wasn’t able to access my flat for over a month anyways due to the Front door wouldn’t open and no-one came to fix it. They are still demanding that month when I wasn’t able to enter the property a full months rent. I don’t see how I should pay for that full month when no-one could even live there due to Corona restrictions and no access at all. I have paid the last two rents due to access but it is a struggle. How can your union help me fight the injustice of demanding paying for that month where they should have made the property accessible? I contacted them on several occasions. Heard nothing. Please help.
  • Deborah Hilal
    commented 2020-06-15 14:47:08 +0100
  • Paramjit Singh
    commented 2020-06-12 00:47:14 +0100
    Hi

    I am new joiner in your tenants association, would like to more information and rights of life tenant . I am council tenant since 2003
  • Sarah Straker
    commented 2020-06-09 11:16:39 +0100
    I need advice on rent.
  • Viesturs Asmanis
    commented 2020-06-06 17:33:28 +0100
    ’’Landlord’’-tenant problems !!!!
  • Karen Cripps
    commented 2020-06-02 11:51:24 +0100
    My letting agent is refusing to allow me to be present (socially distant) at the check out by its inventory company (which we can’t find registered on Company House). They write “Due to current guidelines, ICB inventory will not attend properties if anyone is present. This is something that has been advised by their governing body. It is therefore requested that Tenants are not present, to reduce the risk to both Tenants and the Inventory Clerk. In normal circumstances, Inventory Clerks meet Tenant’s at properties for a key exchange and a meter reading check. Tenants are then asked to leave the premises, as a majority of the report is recorded on a dictaphone (along with photos being taken)”.


    I have replied that I want to be present, as we have a long history of problems with this agency. Last week they charged us a referencing fee, they have not addressed a rat problem through structural issues with the drains/roof, and I do not want them to unfairly withold my deposit. Worryingly, they also say:
    “if there is any dispute over dilapidations, Kings are required to hold this amount until an agreement is met between the Landlord and the Tenant, and return the rest of the Deposit to the Tenant.


    “The process is usually 10 working days from the point of which the Tenant vacates the property and requests the Deposit, and whilst we endeavour to address any dilapidations within this time frame, there may be some delay due to the current circumstances”.


    1. How can I best ensure I am present at check out?

    2. Are they legally able to delay deposits due to “current circumstances”?
  • Mario Espinosa Mateo
    commented 2020-05-28 15:08:24 +0100
    Hello,


    We are a group of four tenants and because of covid we had to fly back to our countries, leaving the house we were renting.


    We made a new agreement with the landlord because of this chaotic situation and one of the clauses states the following:

    - This agreement including the Rent will be review on 27th in May or earlier in light of the economic conditions and government action, requiring a common position by all the parts for the future payments.


    The landlord does not want to negotiate now and we don’t accept the original price, since we don’t expect to go back to the house. The landlord wants us to pay the original amount until the end of the contract in September.

    Our understanding is that if there’s not a common position, there is no payment, which will make her to terminate the contract. Would that be

    correct?


    Thank you for your advice.


    Best regards,

    Mario
  • Mike Roberts
    commented 2020-05-23 12:18:18 +0100
  • Aramis Cara
    commented 2020-05-22 15:05:31 +0100
    I lived in the property since 2016 with the room mate, I was the lead tenant in the contract (can provide it) paid insurance protection on the beginning of that contract and never failed to pay the rent. In October 2018 my wife came in uk and landlord made new contract for us, I’ve been asked by landlord to pay deposit insurance again which I did. During our tenancy we never had any issues as we are clean and quiet couple. Would like to mention that there is 9 people who live in the house in very small rooms, not sure if everything is legal as landlord was receiving payments in cash from some tenants. In January 2019 our offer on the house was accepted and we gave full go on buying the house. I did let the landlord straight away (will attach send texts) about this and said that we will be leaving her soon. As I couldn’t give the exact date I tried my best to keep her updated until the last week before we moved when solicitors gave me date and I let landlord know straight away (texts history will be provided). Our pay day was 12 of each month. On the 17 February we moved all our belongings out of the property and thoroughly cleaned our room and kitchen. I met landlord next day 18 February and we inspected room, kitchen. Landlord was happy as there wasn’t issues at all and took all the keys from me. At that point I thought she will calculate difference between 12 and 18 of February and will give me the rest of my deposit, but she only asked to send her my bank details and said she will sort it out. I did send her my bank details few days later and landlord response was basically that she can’t give me my deposit as she still has empty rooms in another house. She let people from another house in our ex room few days after we left and because she couldn’t fill the rooms she will keep my deposit (text conversation is provided). For all time I lived in that room I have seen a lot of abused tenants by this landlady. Please help. I’m happy to leave 80,64£ as that is rent from 12 until 18 of the last month, but what landlord is trying to do it’s seems wrong and unfair to me. She let our room few days after and never gave me anything from my deposit, if she wasn’t happy with notice and knew that she will keep deposit, she should never accept keys from us and we could use room until 12 of next month. I opened dispute on myDeposit site but they are on landlord side as I haven’t gave clear one month notice, they refused to pay me part of my deposit.

    Please advise me if I have any chance for justice in my case. Thanks in advance.
  • Simon Devlin
    commented 2020-05-17 23:07:23 +0100
    We live in Norwich and are struggling to pay rent. I’m a musician so I can’t see venues being g open for a long time, and my guitar lessons have been adversely affected too. We spoke to our agent William H Brown who initially said pay what you can. I said longer term my self employed business will suffer and there is no way that we will be able to afford the rent again which is £950 a Month. We where then served notice and must be out in less than 3 Months time! Where are we likely to find a property for less than £350 a Month ( that’s all I’m earning now) including Bill’s and food? I’m sure we are not alone in this disaster.


    Not a very customer caring company! Can you assist please?


    Regards,


    Simon Devlin.
  • Ernest Khalimov
    commented 2020-05-17 00:18:56 +0100
    News up, rentiod. Im increasing your rent.
  • tom brophy
    commented 2020-05-16 02:29:16 +0100
  • demetrio martinuzzi
    commented 2020-05-16 01:43:06 +0100
  • Daniel Knowles
    commented 2020-05-14 20:53:46 +0100
    Hey guys can you give me any advice I’m being taken to court for unpaid rent due to universal credit deductions, my rent was set up to go directly to my landlord and Uc have been intercepting payments, and basically leaving me on £77 week to feed myself pay my bills and my cat. This has caused £1500 arrears. Through no fault of my own and now I could end up homeless. My complaint has been with dwp and ice team for over a year now.

    I’ve spoken to mps wrote to amber Rudd and will quince and received generic responses.

    My mom has recently died, so I’m struggling to mentally deal with this us and return to work as a support worker Which I’ve done for most of my life. Any help or information will be greatly received. I will also join once I’m financially better off. My case has been adjourned until June, after that I could end up homeless if I don’t come with the arrears.


    Warmest regards

    Daniel knowles

    Erdington Birmingham
  • Daniel Knowles
    commented 2020-05-14 20:53:45 +0100
    Hey guys can you give me any advice I’m being taken to court for unpaid rent due to universal credit deductions, my rent was set up to go directly to my landlord and Uc have been intercepting payments, and basically leaving me on £77 week to feed myself pay my bills and my cat. This has caused £1500 arrears. Through no fault of my own and now I could end up homeless. My complaint has been with dwp and ice team for over a year now.

    I’ve spoken to mps wrote to amber Rudd and will quince and received generic responses.

    My mom has recently died, so I’m struggling to mentally deal with this us and return to work as a support worker Which I’ve done for most of my life. Any help or information will be greatly received. I will also join once I’m financially better off. My case has been adjourned until June, after that I could end up homeless if I don’t come with the arrears.


    Warmest regards

    Daniel knowles

    Erdington Birmingham
  • Andrea Ferri
    commented 2020-05-13 18:06:07 +0100
    Hi there. I would like to ask directions into an issue that I’m currently facing. Before the covid emergency I put a holding deposit on a flat. As the move was on the 21 March and as the country was entering lockdown I decided not to move as this would have caused a series of risks and issues particularly for my kids. The agency has kept the deposit but I argue that this should be given back to me. Can you please advise if there is any guidance on cases like mine?


    Many thanks and regards

    Andrea Ferri
  • Patrick Devaney
    commented 2020-05-13 14:11:56 +0100
    Do you have any guidelines for Landlords?
  • Michael Goldborough
    commented 2020-05-12 19:36:29 +0100
    Hello my name is Michael. My landlord asked each of us individually to leave at the start of March. Since I have moved out he is trying to keep my £400 deposit. The room i rented from them was left in good condition and i always payed on time.


    I need advice and on what to do and how i can represent myself to the legal system (i know less than the regular person as i grew up overseas).


    I am currently warehouse worker 3pm – 11pm and live in another place i also found using spareroom, also in walthamstow


    Regards,

    Michael Goldborough
  • Madeleine Garrett
    commented 2020-05-12 10:56:33 +0100
    Hello Tenants Union,


    I’m in a bit of an awkward spot. I had a tenancy agreement for 2 months in Cambridge, ending on the 8th of May. I did not give a formal notice of leaving, but vacated the house before the 8th and am now living elsewhere. Am I now responsible for paying another 4 weeks rent, or losing my bond, because I didn’t give a months notice?


    Thanks,

    Maddy
  • Anonymous
    commented 2020-05-11 04:35:36 +0100
  • Tova Krentzman
    commented 2020-05-09 02:09:18 +0100
    Hi, the room I am renting has been o windows at all. Is this legal? Can my landlord evict me from this room (all the bedrooms have no window in the flat). The landlord has been rude and verbally abusive so I was wondering what my rights are.
  • Karl Hotz
    commented 2020-05-07 11:40:00 +0100
    Good morning


    My name is Karl Hotz and in lived in 19 South Grove M13 0AU

    Manchester from September 2019 until January 2020.

    I had to pay 388 pounds per month to live in a small house with 2 more people. The water of the bathroom leaked down into the kitchen, and the house was overall very small and not really a serious offer for the money we were paying. Now that I am living somewhere else ( having told Karl Ravenscroft beforehand) he wants me to pay full 100% because he cannot be bothered even putting up an ad looking for people (which he did not do even before COVID 19).

    I was wondering if there was any help you guys could offer me.


    Many thanks


    Karl Hotz
  • J Galacki
    commented 2020-05-07 07:09:29 +0100
    I am living in small Council Building (16 flats) in Slough.

    In the beginning of Dec 2019, several times I found rats running inside the building. I have reported it immediately to the Council, there was no response, so I have reported again in Feb 2020. Still no response at all, so I have asked local MP for help, and get laconic information, but no response, no action has been taken. I can still hear how they are running over the ceiling.

    Apart of unacceptable hygienic situation, I have chewed, destroyed furniture, wires, fruits and other things.

    About 20 yards from the building there is waste yard.

    15th Feb 2020, my heater stopped working, I have reported it, and 18th Feb a serviceman has inspected it, switched the sensor and job done. For one night, and than out of work again, I have reported again, and bla, bla, bla, action will be taken within three days, and … completely nothing.

    Few days before, my boiler stopped working properly, “hot” water has the temperature about 12-13 C, hard to have shower or wash dishes. I have reported it, and …nothing, no response as usually.

    The building and surroundings are not cleaning up, and we are surrounded by rubbish! However, about two and months ago, one of our neighbour, has done the work that it has to be done by Council, he has clean up all the surroundings, and put the rubbish in the plastic bags in the organic waste area, and they were not collected, they are still there!

    We have limited access to the green waste been, why?

    Our other issues are totally ignoring by Council’s authorities.

    I will be very grateful for effective clue.
  • J Galacki
    commented 2020-05-07 07:08:31 +0100
    I am living in small Council Building (16 flats) in Slough.

    In the beginning of Dec 2019, several times I found rats running inside the building. I have reported it immediately to the Council, there was no response, so I have reported again in Feb 2020. Still no response at all, so I have asked local MP for help, and get laconic information, but no response, no action has been taken. I can still hear how they are running over the ceiling.

    Apart of unacceptable hygienic situation, I have chewed, destroyed furniture, wires, fruits and other things.

    About 20 yards from the building there is waste yard.

    15th Feb 2020, my heater stopped working, I have reported it, and 18th Feb a serviceman has inspected it, switched the sensor and job done. For one night, and than out of work again, I have reported again, and bla, bla, bla, action will be taken within three days, and … completely nothing.

    Few days before, my boiler stopped working properly, “hot” water has the temperature about 12-13 C, hard to have shower or wash dishes. I have reported it, and …nothing, no response as usually.

    The building and surroundings are not cleaning up, and we are surrounded by rubbish! However, about two and months ago, one of our neighbour, has done the work that it has to be done by Council, he has clean up all the surroundings, and put the rubbish in the plastic bags in the organic waste area, and they were not collected, they are still there!

    We have limited access to the green waste been, why?

    Our other issues are totally ignoring by Council’s authorities.

    I will be very grateful for effective clue.
  • kamran nikkhah babaei
    commented 2020-05-06 17:48:06 +0100
    Hello


    this is kamran nikkhah babaei,tenant 3 ashford court,ashford avenue,reddish lane,stockport SK56FS

    my tenancy is going to finish on 20th june 2020,Im living with my wife and we are both working.

    my average salary is monthly 1,100 pounds(McDonalds)

    my wife average salary is monthly 1,400 pounds(primark)

    for currently tenancy we have a guarantor because this is our first tenancy contract.

    my landlord wants to keep our guarantor for next year.

    i sent him our payslips and bank statements.

    we paid all the rents on-time.

    my guarantor wants to release his guarantee,its so difficult for us to find a new house or flat in this situation(quarantine).

    please if you can help us what should we do?
  • rafet zahidov
    commented 2020-05-03 13:56:57 +0100
    Hello and I hope you are well during these difficult times. I am writing this message in order to get some information.

    As a result of this pandemic, my company has put my contract on hold and will restart it on June 22nd. However my company guaranteed that they will make my necessity payments which is rent all on 22nd June for these months including march, april and june. I have emailed my landlord stating this and that I will make the full payment on June 22nd, for the months I owe where I cant make the payment as a result of my job situation and financial problem due to the pandemic. What would your advise be as I was wondering if this situation is acceptable for the landlord ?
  • Navya Nanjappan
    commented 2020-05-02 11:18:13 +0100
    Mine is 6 months fixed contract with no break clause. It also says if I terminate the contract early i need to pay whole rent for the remaining months. My tenancy contract is from Feb 27th 2020 until 1st Sep 2020.I prepaid for each month in advance and I paid for the 2 months I stayed.

    By Apr 22nd, I needed to move out from a shared accommodation let by an letting agency before the tenancy contract expiry, because my flatmates never like to follow the COVID rule. They tend to goto supermarket literally every day, not hygienic and do not maintain social distancing, irrespective of my several requests to them to being considerate of other flatmate(me). But they joked about the rule and wanted to be rebellious. I raised this issue to the management of the letting agency, but they never cared to talk to my flatmates. Seeing what is happening, I lost the comfort to live in such a risky shared accommodation and now moved to studio flat.I raised this issue since March as the COIVID was rapid in spreading.I notified them that I will move out before the next due(prepay date for coming month) and moved out a month after.Handed the keys too. After moving out irrespective of my email communication and requests to end my contract, they don’t seem to end it. Instead texted me saying i’m overdue for the next month(April month’s prepayment). I would have had no problems to stay for the whole contract period, if COVID situation never arose. In fact In the last week of my stay there, there were prospective tenants viewed my room as well. I explained my situation politely to end my contract, their only reply is ‘Debt Collectors will contact you, you tell these to them’. Still my deposit is there in their TDS. I really like them to end my contract. They don’t seem to be cooperating. Could you please guide me to sort this out amicably? I don’t want to be a defaulter though I wound up from there for genuine reason.

    Thanks much.