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  • Amy Badman
    commented 2020-07-21 12:24:18 +0100
    I need your help. I am renting from a private landlord and they are refusing to let me leave when the fixed term is up!


    I have sought legal advice that said when the fixed term is up, as a joint tenant I can serve notice alone. But they are refuting that and saying it does not apply because they have put in the contract that all have to leave together regardless of whether it’s in the fixed term or not – essentially trapping me at the will of my joint tenants!


    I have sought advice which said this would unfair and unenforceable but it’s so scary that they can do this!
  • Gloria Cioni
    commented 2020-07-18 10:18:13 +0100
    Hello,

    We just move into our new flat and the place is absolutely filthy. I am not being picky at all, it looks like they never cleaned and there are hairs and grime everywhere. The landlord keep saying that has been cleaned and doesn’t want to come and see. He won’t take any responsibility. What can we do? Many thanks
  • tim messom
    commented 2020-07-17 12:01:33 +0100
    I have a landlady wanting me to move in 4 weeks, she told me yesterday.

    I dont have the money I need and the only accomadation option I have is with someone high risk.
  • Jack Reese
    commented 2020-07-17 02:21:48 +0100
    Contacting the Tenants Union as I am currently having trouble with my landlord. He is trying to take my full deposit.

    He claims there is over £3,000 worth of damage but is ‘willing’ to except our £1500 deposit. He has accused me of theft, evicted us during the pandemic and is making crazy claims on our deposit bill.

    An example of this is that he is currently charging us a lot for inventory items, but we don’t have an inventory? He is further charging £500 pounds for painting the walls which is clearly photographed in our evidence as ‘fair wear and tear’. Furthermore throughout the course of our tenancy we have had builders doing major building works coming in and out of the property. This has contributed greatly to the marks on the walls and chips in the paint. During this building work our ceiling collapsed in one of our bedrooms. Letting in mass amounts of water during a storm; contributing He is trying to charge £2,200 for a hole in the sofa that is the size of a 2p.


    We would really appreciate help, he is threatening us with a small claims court.


    Jack Reese.
  • Clarke Uddgren
    commented 2020-07-13 14:15:57 +0100
    We have had to move out of our property due to covid and being unemployed, the rental agency have charged us 50% of the fees however they have replaced the tenants who moved in on the day we moved out.
  • Simon Rydin Myerson
    commented 2020-07-08 12:01:42 +0100
    Moving to the UK soon – glad to be able to join the Tenant’s Union
  • henry Colley
    commented 2020-07-04 19:06:01 +0100
    Hi I’ve been living in a rented property for now what is our 2nd year, 3rd summer, we rented the property with full knowledge by the letting agent that the garden would be renovated within 6 months of moving in, we taken this as a verbal contract by the landlord, its now been 2 years and no progress has been made we pay £700 a month and haven’t been able to use the outside front or back since we moved in and the landlord has been giving constant excuses all the way through we would like to know what way we could go about this because we love the house we live in but are upset because the outside looks like a jungle with roughly 3 tonnes of rubble in the back garden


    Many thanks
  • Hiam Aldroubi
    commented 2020-07-02 10:56:18 +0100
    Dear Tenants Union,

    I really need your help as I am in a situation of fraud. My husband and I are very hardworking junior doctors and we helped as frontline doctors in this pandemic. We have to move house, we saw a property and the viewing was extremely rushed, the estate agent himself apologised that the viewing was rushed. We were coereced into making a decision straight away as the estate agent was pushing us to making one asap. We paid a holiding deposit of £1350. After 7 days we realised that the property is full of mould and we wont enjoy living in it. Therefore we decided to cancel the agreeement. The estate agent is refusing to give us back the holding deposit, we havae contacted the landlord and he was shocked that the estate agent has held the deposit.

    I would like to ask what other route I can take to get my money back. To me it looks easy money to them to keep £1350.
  • laura bisceglie neiman
    commented 2020-07-02 05:43:43 +0100
    Hi there

    Thank you for your support.

    I’m trying with my landlord to have a reduction from my renting in this particular time. I’ve been made redundant I’ve asked him if I can pay £950 instead of £1.150 for the next 3 months, asking him for a freeze of his mortgage. He doesn’t want to help me. I got mould in the kitchen, a rotten cupboard because that ignoring me since 3 years. I can attach pics. Please, may I have an advice ? My standing order of my renting is by the 7th. Thank you. Laura
  • Constantin Baranga
    commented 2020-06-29 08:25:19 +0100
    I’m constantin Baranga
  • Constantin Baranga
    commented 2020-06-29 08:23:24 +0100
    Hi , I have problems with my rent and I don’t know what can I do, please I need help, thank you.
  • Louise Clarke
    commented 2020-06-18 12:11:04 +0100
    PLEASE DELETE MY ACCOUNT IMMEDIATELY TENANTS UNION UK TAHNK YOU
  • Sophia Ereminowicz
    commented 2020-06-18 10:25:29 +0100
    I am having major issues with my Estate Agents Frank Innes who after I was furloughed and wasn’t able to access my flat for over a month anyways due to the Front door wouldn’t open and no-one came to fix it. They are still demanding that month when I wasn’t able to enter the property a full months rent. I don’t see how I should pay for that full month when no-one could even live there due to Corona restrictions and no access at all. I have paid the last two rents due to access but it is a struggle. How can your union help me fight the injustice of demanding paying for that month where they should have made the property accessible? I contacted them on several occasions. Heard nothing. Please help.
  • Deborah Hilal
    commented 2020-06-15 14:47:08 +0100
  • Paramjit Singh
    commented 2020-06-12 00:47:14 +0100
    Hi

    I am new joiner in your tenants association, would like to more information and rights of life tenant . I am council tenant since 2003
  • Sarah Straker
    commented 2020-06-09 11:16:39 +0100
    I need advice on rent.
  • Viesturs Asmanis
    commented 2020-06-06 17:33:28 +0100
    ’’Landlord’’-tenant problems !!!!
  • Karen Cripps
    commented 2020-06-02 11:51:24 +0100
    My letting agent is refusing to allow me to be present (socially distant) at the check out by its inventory company (which we can’t find registered on Company House). They write “Due to current guidelines, ICB inventory will not attend properties if anyone is present. This is something that has been advised by their governing body. It is therefore requested that Tenants are not present, to reduce the risk to both Tenants and the Inventory Clerk. In normal circumstances, Inventory Clerks meet Tenant’s at properties for a key exchange and a meter reading check. Tenants are then asked to leave the premises, as a majority of the report is recorded on a dictaphone (along with photos being taken)”.


    I have replied that I want to be present, as we have a long history of problems with this agency. Last week they charged us a referencing fee, they have not addressed a rat problem through structural issues with the drains/roof, and I do not want them to unfairly withold my deposit. Worryingly, they also say:
    “if there is any dispute over dilapidations, Kings are required to hold this amount until an agreement is met between the Landlord and the Tenant, and return the rest of the Deposit to the Tenant.


    “The process is usually 10 working days from the point of which the Tenant vacates the property and requests the Deposit, and whilst we endeavour to address any dilapidations within this time frame, there may be some delay due to the current circumstances”.


    1. How can I best ensure I am present at check out?

    2. Are they legally able to delay deposits due to “current circumstances”?
  • Mario Espinosa Mateo
    commented 2020-05-28 15:08:24 +0100
    Hello,


    We are a group of four tenants and because of covid we had to fly back to our countries, leaving the house we were renting.


    We made a new agreement with the landlord because of this chaotic situation and one of the clauses states the following:

    - This agreement including the Rent will be review on 27th in May or earlier in light of the economic conditions and government action, requiring a common position by all the parts for the future payments.


    The landlord does not want to negotiate now and we don’t accept the original price, since we don’t expect to go back to the house. The landlord wants us to pay the original amount until the end of the contract in September.

    Our understanding is that if there’s not a common position, there is no payment, which will make her to terminate the contract. Would that be

    correct?


    Thank you for your advice.


    Best regards,

    Mario
  • Mike Roberts
    commented 2020-05-23 12:18:18 +0100
  • Aramis Cara
    commented 2020-05-22 15:05:31 +0100
    I lived in the property since 2016 with the room mate, I was the lead tenant in the contract (can provide it) paid insurance protection on the beginning of that contract and never failed to pay the rent. In October 2018 my wife came in uk and landlord made new contract for us, I’ve been asked by landlord to pay deposit insurance again which I did. During our tenancy we never had any issues as we are clean and quiet couple. Would like to mention that there is 9 people who live in the house in very small rooms, not sure if everything is legal as landlord was receiving payments in cash from some tenants. In January 2019 our offer on the house was accepted and we gave full go on buying the house. I did let the landlord straight away (will attach send texts) about this and said that we will be leaving her soon. As I couldn’t give the exact date I tried my best to keep her updated until the last week before we moved when solicitors gave me date and I let landlord know straight away (texts history will be provided). Our pay day was 12 of each month. On the 17 February we moved all our belongings out of the property and thoroughly cleaned our room and kitchen. I met landlord next day 18 February and we inspected room, kitchen. Landlord was happy as there wasn’t issues at all and took all the keys from me. At that point I thought she will calculate difference between 12 and 18 of February and will give me the rest of my deposit, but she only asked to send her my bank details and said she will sort it out. I did send her my bank details few days later and landlord response was basically that she can’t give me my deposit as she still has empty rooms in another house. She let people from another house in our ex room few days after we left and because she couldn’t fill the rooms she will keep my deposit (text conversation is provided). For all time I lived in that room I have seen a lot of abused tenants by this landlady. Please help. I’m happy to leave 80,64£ as that is rent from 12 until 18 of the last month, but what landlord is trying to do it’s seems wrong and unfair to me. She let our room few days after and never gave me anything from my deposit, if she wasn’t happy with notice and knew that she will keep deposit, she should never accept keys from us and we could use room until 12 of next month. I opened dispute on myDeposit site but they are on landlord side as I haven’t gave clear one month notice, they refused to pay me part of my deposit.

    Please advise me if I have any chance for justice in my case. Thanks in advance.
  • Simon Devlin
    commented 2020-05-17 23:07:23 +0100
    We live in Norwich and are struggling to pay rent. I’m a musician so I can’t see venues being g open for a long time, and my guitar lessons have been adversely affected too. We spoke to our agent William H Brown who initially said pay what you can. I said longer term my self employed business will suffer and there is no way that we will be able to afford the rent again which is £950 a Month. We where then served notice and must be out in less than 3 Months time! Where are we likely to find a property for less than £350 a Month ( that’s all I’m earning now) including Bill’s and food? I’m sure we are not alone in this disaster.


    Not a very customer caring company! Can you assist please?


    Regards,


    Simon Devlin.
  • Ernest Khalimov
    commented 2020-05-17 00:18:56 +0100
    News up, rentiod. Im increasing your rent.
  • tom brophy
    commented 2020-05-16 02:29:16 +0100
  • demetrio martinuzzi
    commented 2020-05-16 01:43:06 +0100
  • Daniel Knowles
    commented 2020-05-14 20:53:46 +0100
    Hey guys can you give me any advice I’m being taken to court for unpaid rent due to universal credit deductions, my rent was set up to go directly to my landlord and Uc have been intercepting payments, and basically leaving me on £77 week to feed myself pay my bills and my cat. This has caused £1500 arrears. Through no fault of my own and now I could end up homeless. My complaint has been with dwp and ice team for over a year now.

    I’ve spoken to mps wrote to amber Rudd and will quince and received generic responses.

    My mom has recently died, so I’m struggling to mentally deal with this us and return to work as a support worker Which I’ve done for most of my life. Any help or information will be greatly received. I will also join once I’m financially better off. My case has been adjourned until June, after that I could end up homeless if I don’t come with the arrears.


    Warmest regards

    Daniel knowles

    Erdington Birmingham
  • Daniel Knowles
    commented 2020-05-14 20:53:45 +0100
    Hey guys can you give me any advice I’m being taken to court for unpaid rent due to universal credit deductions, my rent was set up to go directly to my landlord and Uc have been intercepting payments, and basically leaving me on £77 week to feed myself pay my bills and my cat. This has caused £1500 arrears. Through no fault of my own and now I could end up homeless. My complaint has been with dwp and ice team for over a year now.

    I’ve spoken to mps wrote to amber Rudd and will quince and received generic responses.

    My mom has recently died, so I’m struggling to mentally deal with this us and return to work as a support worker Which I’ve done for most of my life. Any help or information will be greatly received. I will also join once I’m financially better off. My case has been adjourned until June, after that I could end up homeless if I don’t come with the arrears.


    Warmest regards

    Daniel knowles

    Erdington Birmingham
  • Andrea Ferri
    commented 2020-05-13 18:06:07 +0100
    Hi there. I would like to ask directions into an issue that I’m currently facing. Before the covid emergency I put a holding deposit on a flat. As the move was on the 21 March and as the country was entering lockdown I decided not to move as this would have caused a series of risks and issues particularly for my kids. The agency has kept the deposit but I argue that this should be given back to me. Can you please advise if there is any guidance on cases like mine?


    Many thanks and regards

    Andrea Ferri
  • Patrick Devaney
    commented 2020-05-13 14:11:56 +0100
    Do you have any guidelines for Landlords?
  • Michael Goldborough
    commented 2020-05-12 19:36:29 +0100
    Hello my name is Michael. My landlord asked each of us individually to leave at the start of March. Since I have moved out he is trying to keep my £400 deposit. The room i rented from them was left in good condition and i always payed on time.


    I need advice and on what to do and how i can represent myself to the legal system (i know less than the regular person as i grew up overseas).


    I am currently warehouse worker 3pm – 11pm and live in another place i also found using spareroom, also in walthamstow


    Regards,

    Michael Goldborough